Privacy Policy
Last updated: Oct 08, 2026
This Privacy Policy explains how StudioGenie.app (“StudioGenie,” “we,” “us,” or “the Company”) collects, uses, shares and deletes information when you use the OutfitTryOn website at outfittryon.ai (the “Website”) and the outfit try-on tool (together, the “Service”).
The outfit try-on tool is provided through the StudioGenie web app at app.studiogenie.app. This Privacy Policy applies to the Website and to the try-on tool.
1. Information We Collect
1.1 Account information
When you sign up, our authentication provider (Clerk) collects and manages your email address, your name (if provided) and your sign-in credentials. We keep a matching account record with your credit balance and generation history.
You can sign up or sign in with Google or Apple. If you do, that provider shares your name and email address with us through Clerk so we can create or match your account. With Sign in with Apple you can choose to share a private relay address (ending in @privaterelay.appleid.com) instead of your real email; if you do, that is the address we receive and use.
1.2 Photos, prompts and generated images
- Uploaded photos: the photos you submit to the outfit try-on tool, including photos of yourself and images of the outfits you want to try on.
- Prompts: any text instructions you write.
- Generated images: the images the Service creates for you.
We do not use your photos to identify you, and we do not sell them.
1.3 Payment information
Purchases are processed by Stripe. We never receive or store your full card number. We keep a record of each transaction (amount paid, any discount or refund, what you bought, the date, and Stripe’s reference) to maintain your balance and orders and for accounting.
1.4 Usage and device information
- Server logs and security: when you use the Service, our hosting provider records technical information such as your IP address, browser and device type, the pages and features you request, and timestamps. We use it to run, secure and debug the Service. We also briefly keep counts of requests per account and per IP address to enforce rate limits; these counts are deleted within 24 hours.
- Error reports: if something breaks, our error-monitoring provider (Sentry) receives technical details about the error and the request that caused it.
- Analytics: in the web app (app.studiogenie.app) we use PostHog to understand how the Service is used: which pages are viewed, which features and buttons are used, and when key events happen, such as signing up or completing a generation. When you are signed in, analytics events are linked to your account ID. We do not send your email address or your photos to PostHog.
1.5 Content reports
If you report content through our report page, we collect your name, email address, your relationship to the person shown, the links and description you give us, and your typed signature. We use them only to review the report, act on it and contact you about it.
1.6 Emails and contacting us
We send service emails about your account and orders through our email provider (Resend). We do not send marketing emails.
If you email us, we receive your email address and your message so we can reply.
1.7 The OutfitTryOn website
The Website itself is informational. It has no accounts and does not accept photos, payments or messages. It does not use analytics, advertising or tracking cookies. Our hosting provider (Vercel) records server logs when you load a page, as described in section 1.4. When you click through to the try-on tool, the rest of this Privacy Policy applies to what you do there.
2. How We Use Your Information
We use the information above to:
- Provide the Service, including generating and storing the images you request;
- Run your account, credit balance, orders and generation history;
- Process payments, refunds and promotional discounts, and prevent fraud;
- Keep the Service safe, including checking requests against our content rules (see section 3) and enforcing rate limits;
- Send you service emails about your account and orders;
- Monitor, debug and improve the Service, including through analytics.
We do not use your uploaded photos or generated images to train our own AI models, and we do not sell your personal information.
3. Automated Content Checks
To keep the Service free of nudity, sexual content and other prohibited content (see our Terms of Service):
- Before a generation starts, the prompt you write is checked automatically against a list of prohibited terms. A request that breaks our rules is refused and you are not charged.
- The AI models that create your images also apply their own safety filters, and may decline a request. When that happens, the credits are returned to your balance.
When a request is refused, we record that it happened, the kind of rule involved, and the account. We do not keep a separate copy of the prompt for this.
4. Legal Basis for Processing (EEA/UK users)
If you are in the European Economic Area or the United Kingdom, we rely on:
- Performance of a contract to provide the Service you signed up for and the things you buy;
- Legitimate interests in keeping the Service secure, preventing fraud and abuse, enforcing our content rules, and understanding and improving how the Service is used;
- Legal obligations for keeping financial records.
5. How We Share Your Information
We do not sell your personal information or share it for advertising. We share it only with the service providers who run the Service for us, when the law requires it, or in a business transfer.
5.1 Service providers
| Provider | What they do for us | What they receive |
|---|---|---|
| Clerk | Sign-in and account security, including bot protection | Email, name, sign-in details, device and browser information |
| Neon | Database hosting | Account, order and generation records |
| Vercel | Website and app hosting, file storage, server logs | Photos and generated images we store, logs |
| Replicate | Runs the AI models behind the try-on tool | Uploaded photos, prompts, generated images |
| Provides AI models we run through Replicate for image editing and generation | Uploaded photos, prompts, generated images | |
| Stripe | Payments | Payment details, email, what you buy |
| PostHog | Product analytics | Usage events linked to your account ID |
| Sentry | Error monitoring | Technical details of errors |
| Resend | Service emails and content-report notifications | Your email address and the email or message content |
Each provider processes the data on our behalf to provide its service, under its own terms and privacy policy.
5.2 Other disclosures
- Legal requirements: we may disclose information if required by law, subpoena or other legal process, or to protect the rights, property or safety of StudioGenie, our users or the public. This includes reporting apparent child sexual abuse material to the authorities.
- Business transfers: if we are involved in a merger, acquisition or asset sale, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
6. How Long We Keep Information
| Information | How long we keep it |
|---|---|
| Account information | While your account is open. When you delete your account, see section 7. |
| Photos you upload to the try-on tool | Not stored by us. They are sent to Replicate to run your generation. Under Replicate’s data retention policy, it deletes a generation’s inputs and outputs after about an hour. |
| Generated images | 30 days, then deleted automatically. Download the images you want to keep. After that, your history shows the generation as expired. |
| Prompts and generation history (the record that a generation happened) | While your account is open. Prompts are erased when you delete your account. |
| Content reports | Kept as a record of the report and what we did about it. |
| Transaction and credit records | Kept after account deletion as our financial records, for tax, accounting and fraud prevention. |
| Rate-limit counts | Up to 24 hours. |
| Server logs, error reports and analytics | As set by Vercel, Sentry and PostHog’s retention for our account. |
Your images are stored at unique, randomly generated web addresses that aren’t published or listed anywhere. Treat an image’s address like a password: anyone who has it can view the image until it’s deleted.
7. Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, to object to or restrict certain processing, and to withdraw consent.
You can do most of this yourself:
Delete your account: go to Account (
app.studiogenie.app/account). Deleting your account:- deletes your stored generated images and any uploaded photos we still hold;
- erases your name, email and prompts;
- deletes your sign-in account with Clerk.
We keep your transaction and credit records as described in section 6. Stripe keeps its own records of your payments. Our database provider keeps a short history for disaster recovery, which expires on a rolling basis. Any unused credits are lost when you delete your account.
Download your data: Account lets you download a copy of your account details, credit history and generation history as a file.
For anything else, including deleting analytics data linked to your account, contact us at support [at] studiogenie.app. We will respond within the time the law requires.
California residents: you have the right to know what personal information we collect, use and disclose, to request its deletion or correction, and not to be discriminated against for using these rights. We do not sell or share personal information as those terms are defined in the CCPA.
8. Cookies and Similar Technologies
- Essential: Clerk sets cookies that keep you signed in and protect sign-in from abuse. The try-on tool does not work without them.
- Analytics: in the web app, PostHog uses a cookie and your browser’s local storage to recognise your device between visits so we can measure usage. You can block or delete these through your browser settings.
- The Website: the Website itself sets no cookies. Your browser may store your light or dark theme choice in local storage on your device; it stays on your device and is not sent to us.
We do not use advertising cookies.
9. Children’s Privacy
The Service is only for people aged 18 or older. It is not directed at anyone under 18, and our Terms of Service prohibit uploading photos of anyone under 18. If we learn that we hold personal information of someone under 18, we will delete it. Contact us at support [at] studiogenie.app if you believe this has happened.
10. Security
We use commercially reasonable technical and organisational measures to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. International Data Transfers
We and our providers process information in the United States and in other countries where those providers operate, which may have different data protection laws from yours. Where the law requires it, these transfers rely on the safeguards in our providers’ data processing terms, such as standard contractual clauses.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make a material change, we will notify you by email or with a notice in the Service before it takes effect. The “Last updated” date at the top shows the latest revision.
13. Contact Us
Questions about this Privacy Policy or your information: support [at] studiogenie.app